Topics

Upcoming pricing changes

Robert Kingett <kingettr@...>
 

Once Patreon becomes more accessible, perhaps you could offer perks through that service. I'd say $20 would be good for a one time fee or even $40. I looked through the app developer guidelines and I just don't get how you guys are breaking rules? Can't Apple see that by releasing updates as often as you do, this is actually making you compliant with their guidelines? Section 3.1.2 of the App Store Review Guidelines states: "Apps may offer auto-renewing in-app purchase subscriptions, regardless of category on the App Store." It also goes on to state that "you must provide ongoing value to the customer" and that "examples of appropriate subscriptions include: [...], apps that offer consistent, substantive updates;". In my book, you guys are doing that, hands down.

Mark Davies
 

I agree that the app is very useful, and I realise that there are many
people out there who are willing and able to pay $30 or higher for it,
but we have to remember that many many blind and visually impaired
people are not in work, and so for them this could represent a
significant expense.
I'm sure that most people wouldn't want to price them out of this
amazingly helpful app.
My suggestion would be for a 'reasonable' base price and the option to
provide on-going payments, either via a subscription or a "tip jar" in
the app which can be used to make one-off payments to the developer.
I completely understand the need (and right) of the developer to make
a living from the income from this app, and so my intention is to
suggest a middle ground that can keep the developer, and all the users
happy.

Mark

On 22/11/2018, Robert Kingett <@blindjourno> wrote:
Once Patreon becomes more accessible, perhaps you could offer perks through
that service. I'd say $20 would be good for a one time fee or even $40. I
looked through the app developer guidelines and I just don't get how you
guys are breaking rules? Can't Apple see that by releasing updates as often
as you do, this is actually making you compliant with their guidelines?
Section 3.1.2 of the App Store Review Guidelines states: "Apps may offer
auto-renewing in-app purchase subscriptions, regardless of category on the
App Store." It also goes on to state that "you must provide ongoing value to
the customer" and that "examples of appropriate subscriptions include:
[...], apps that offer consistent, substantive updates;". In my book, you
guys are doing that, hands down.



Jessica Dail
 

Hi,
Can you please tell me what's going on with Flicktype?
Is it still being actively developed?

I see that the app store version hasn'tbeen updated in over a year, and this concerns me greatly.
I love the app, and would hate to see it go.

Thanks,
Jessica

On Nov 20, 2018, at 6:20 PM, FlickType <@FlickType> wrote:

Dear FlickType friends,

We have had numerous rejections of FlickType by Apple over the last few months, most often due to the uncommon nature of our app being a keyboard for VoiceOver users. Usually the reviewer is confused by the way they need to operate the keyboard with VoiceOver, and it takes some back-and-forth before they eventually reverse their devision and let us release our updates to the App Store.

This past weekend, our update got rejected because, quote, "the app uses auto-renewing subscriptions, but it is not an appropriate use of the service". This has happened before, and after our detailed explanation and position they agreed to reverse their decision at the time. It would seem that they have now either changed their policy, or this is a different person reviewing the app and for some reason they don't have the context of our earlier conversations. This is likely to happen again in the future, even if we succeed in getting the current update through.

Either way, App Store rejections and appeals to the App Review Board take a long time to resolve, time that we can better spend developing the app itself. We have therefore decided to drop the subscription model moving forward, and instead introduce a one-off purchasing fee for the system-wide keyboard, so that we at least eliminate one of the potential causes of App Store rejections and delays in the future.

We have not yet decided on the pricing, and in fact we'd love to hear some of your ideas on that. We are still hoping that we can find a price that is both reasonable for users, and also sustainable for us as a business. We also wanted to share this background information with you, and for you to be aware of the upcoming pricing changes.

Again, we welcome your thoughts in the matter, and we are thankful for all your support so far.

Warmly,
Kosta


Alexis Cooks
 

Hello everyone, I have a question. Does that mean I should cancel my subscription? When should I do so? that way I won’t have any unwanted charges. What I mean is I don’t want to pay if I don’t have to. I hope you know what I mean.

Thank you,
Lexi

On Dec 21, 2019, at 9:49 PM, Jessica Dail via Groups.Io <jldail13=icloud.com@groups.io> wrote:

Hi,
Can you please tell me what's going on with Flicktype?
Is it still being actively developed?

I see that the app store version hasn'tbeen updated in over a year, and this concerns me greatly.
I love the app, and would hate to see it go.

Thanks,
Jessica
On Nov 20, 2018, at 6:20 PM, FlickType <@FlickType> wrote:

Dear FlickType friends,

We have had numerous rejections of FlickType by Apple over the last few months, most often due to the uncommon nature of our app being a keyboard for VoiceOver users. Usually the reviewer is confused by the way they need to operate the keyboard with VoiceOver, and it takes some back-and-forth before they eventually reverse their devision and let us release our updates to the App Store.

This past weekend, our update got rejected because, quote, "the app uses auto-renewing subscriptions, but it is not an appropriate use of the service". This has happened before, and after our detailed explanation and position they agreed to reverse their decision at the time. It would seem that they have now either changed their policy, or this is a different person reviewing the app and for some reason they don't have the context of our earlier conversations. This is likely to happen again in the future, even if we succeed in getting the current update through.

Either way, App Store rejections and appeals to the App Review Board take a long time to resolve, time that we can better spend developing the app itself. We have therefore decided to drop the subscription model moving forward, and instead introduce a one-off purchasing fee for the system-wide keyboard, so that we at least eliminate one of the potential causes of App Store rejections and delays in the future.

We have not yet decided on the pricing, and in fact we'd love to hear some of your ideas on that. We are still hoping that we can find a price that is both reasonable for users, and also sustainable for us as a business. We also wanted to share this background information with you, and for you to be aware of the upcoming pricing changes.

Again, we welcome your thoughts in the matter, and we are thankful for all your support so far.

Warmly,
Kosta




Tangela M.
 

Cf the app still works for you and you still use it, there's no reason to cancel your subscription.

Luke Davis
 

You don’t have to cancel your subscription. If they discontinue the subscription model, your subscription will automatically go away. If they institute a new cost, you will have to authorize that specifically, they can’t just change the subscription so that you pay the new cost. So you really don’t have to do anything until you get some kind of notification from Apple or FlickType it’s self, and even in that case the worst that will happen is that the keyboard will just stop working and you will have to use the regular keyboard or dictation or whatever else you use when you’re not using FlickType.

Merry Christmas!

Luke

On Dec 22, 2019, at 12:32, Alexis Cooks via Groups.Io <alexiscooks_75=icloud.com@groups.io> wrote:

Hello everyone, I have a question. Does that mean I should cancel my subscription? When should I do so? that way I won’t have any unwanted charges. What I mean is I don’t want to pay if I don’t have to. I hope you know what I mean.

Thank you,
Lexi

On Dec 21, 2019, at 9:49 PM, Jessica Dail via Groups.Io <jldail13=icloud.com@groups.io> wrote:

Hi,
Can you please tell me what's going on with Flicktype?
Is it still being actively developed?

I see that the app store version hasn'tbeen updated in over a year, and this concerns me greatly.
I love the app, and would hate to see it go.

Thanks,
Jessica
On Nov 20, 2018, at 6:20 PM, FlickType <@FlickType> wrote:
Dear FlickType friends,

We have had numerous rejections of FlickType by Apple over the last few months, most often due to the uncommon nature of our app being a keyboard for VoiceOver users. Usually the reviewer is confused by the way they need to operate the keyboard with VoiceOver, and it takes some back-and-forth before they eventually reverse their devision and let us release our updates to the App Store.

This past weekend, our update got rejected because, quote, "the app uses auto-renewing subscriptions, but it is not an appropriate use of the service". This has happened before, and after our detailed explanation and position they agreed to reverse their decision at the time. It would seem that they have now either changed their policy, or this is a different person reviewing the app and for some reason they don't have the context of our earlier conversations. This is likely to happen again in the future, even if we succeed in getting the current update through.

Either way, App Store rejections and appeals to the App Review Board take a long time to resolve, time that we can better spend developing the app itself. We have therefore decided to drop the subscription model moving forward, and instead introduce a one-off purchasing fee for the system-wide keyboard, so that we at least eliminate one of the potential causes of App Store rejections and delays in the future.

We have not yet decided on the pricing, and in fact we'd love to hear some of your ideas on that. We are still hoping that we can find a price that is both reasonable for users, and also sustainable for us as a business. We also wanted to share this background information with you, and for you to be aware of the upcoming pricing changes.

Again, we welcome your thoughts in the matter, and we are thankful for all your support so far.

Warmly,
Kosta






Gordon
 

My recommendation would be to subscribe monthly so that if something ever happened you wouldn't be out any money. I absolutely love the keyboard, but no one knows what the future holds for flick type.

On 12/23/2019 3:51 PM, Luke Davis wrote:
You don’t have to cancel your subscription. If they discontinue the subscription model, your subscription will automatically go away. If they institute a new cost, you will have to authorize that specifically, they can’t just change the subscription so that you pay the new cost. So you really don’t have to do anything until you get some kind of notification from Apple or FlickType it’s self, and even in that case the worst that will happen is that the keyboard will just stop working and you will have to use the regular keyboard or dictation or whatever else you use when you’re not using FlickType.

Merry Christmas!

Luke

On Dec 22, 2019, at 12:32, Alexis Cooks via Groups.Io <alexiscooks_75=icloud.com@groups.io> wrote:

Hello everyone, I have a question. Does that mean I should cancel my subscription? When should I do so? that way I won’t have any unwanted charges. What I mean is I don’t want to pay if I don’t have to. I hope you know what I mean.

Thank you,
Lexi

On Dec 21, 2019, at 9:49 PM, Jessica Dail via Groups.Io <jldail13=icloud.com@groups.io> wrote:

Hi,
Can you please tell me what's going on with Flicktype?
Is it still being actively developed?

I see that the app store version hasn'tbeen updated in over a year, and this concerns me greatly.
I love the app, and would hate to see it go.

Thanks,
Jessica
On Nov 20, 2018, at 6:20 PM, FlickType <@FlickType> wrote:
Dear FlickType friends,

We have had numerous rejections of FlickType by Apple over the last few months, most often due to the uncommon nature of our app being a keyboard for VoiceOver users. Usually the reviewer is confused by the way they need to operate the keyboard with VoiceOver, and it takes some back-and-forth before they eventually reverse their devision and let us release our updates to the App Store.

This past weekend, our update got rejected because, quote, "the app uses auto-renewing subscriptions, but it is not an appropriate use of the service". This has happened before, and after our detailed explanation and position they agreed to reverse their decision at the time. It would seem that they have now either changed their policy, or this is a different person reviewing the app and for some reason they don't have the context of our earlier conversations. This is likely to happen again in the future, even if we succeed in getting the current update through.

Either way, App Store rejections and appeals to the App Review Board take a long time to resolve, time that we can better spend developing the app itself. We have therefore decided to drop the subscription model moving forward, and instead introduce a one-off purchasing fee for the system-wide keyboard, so that we at least eliminate one of the potential causes of App Store rejections and delays in the future.

We have not yet decided on the pricing, and in fact we'd love to hear some of your ideas on that. We are still hoping that we can find a price that is both reasonable for users, and also sustainable for us as a business. We also wanted to share this background information with you, and for you to be aware of the upcoming pricing changes.

Again, we welcome your thoughts in the matter, and we are thankful for all your support so far.

Warmly,
Kosta