Re: I cannot get rid of the introduction screen. I am canceling the purchase of this subscription.

 

Hi Mary Ellen,

We are sorry to hear you're having troubles. We'd love to hear more about your experience to help us understand what's going on if you have a moment. Have you used the app before? Did this occur after updating to the latest? Have you followed the steps to enable the keyboard as a system-wide keyboard?

Any information you're able to provide is greatly appreciated.

Thanks!
Ashley

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