Why can't I upgrade?

Norman L. Karp <norman@...>

I tried to use the keyboard through messages on my iPhone, but it says I need to upgrade. The upgrade tab in the app but it is dimmed it is not letting me upgrade. Do I need to buy different version? What do I need to do? Any assistance would be greatly appreciated.

Norman L. Karp, Certified Benefits Specialist

North Country Center for Independence
80 Sharron Ave.
Plattsburgh, NY 12901

Plattsburgh Office, (518) 563-9058
Saranac Lake Office, (518) 354-0198
Fax, (518) 563-0292
Email, norman@...

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