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Losing text


 

Chuck, Benny, Macky and anyone else who has experience the lost text issue: Please make sure you install build 100 and reboot your device after updating.

If you experience the issue again, please describe in as much detail the very first indication you got that something was wrong, in addition to what you where doing at that precise moment. For example, any unexpected sound or visual indication, or any other unusual behavior. And if you were typing manually, please let us know if something unexpected happened as you were touching down, moving, or releasing your finger from the screen.

Thanks,
Kosta


Chuck Dean
 

OK👌

On Jun 21, 2018, at 4:42 PM, FlickType <@FlickType> wrote:

Chuck, Benny, Macky and anyone else who has experience the lost text issue: Please make sure you install build 100 and reboot your device after updating.

If you experience the issue again, please describe in as much detail the very first indication you got that something was wrong, in addition to what you where doing at that precise moment. For example, any unexpected sound or visual indication, or any other unusual behavior. And if you were typing manually, please let us know if something unexpected happened as you were touching down, moving, or releasing your finger from the screen.

Thanks,
Kosta



 

For anyone who has experienced the lost text issue, the new build 101 comes with an "Export" button in settings to send us your settings and dictionary in order to help us debug this issue.
- Kosta


George Cham
 

Hi costa, installed build 101. So far. No issues with vannershing text.

Kind regards,

George Cham

‘May the Lord bless you and protect you. May the Lord smile on you and be gracious to you. May the Lord show you his favor and give you his peace.’
Numbers 6:24-26
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From: alpha@flicktype.groups.io <alpha@flicktype.groups.io> on behalf of FlickType <hello@...>
Sent: Friday, June 22, 2018 2:23:53 PM
To: alpha@flicktype.groups.io
Subject: Re: [FlickType-alpha] Losing text
 
For anyone who has experienced the lost text issue, the new build 101 comes with an "Export" button in settings to send us your settings and dictionary in order to help us debug this issue.
- Kosta




George Cham
 

Hi costa, when sending settings and dictionary data what address should it go to?

Kind regards,

George Cham

‘May the Lord bless you and protect you. May the Lord smile on you and be gracious to you. May the Lord show you his favor and give you his peace.’
Numbers 6:24-26
Get Outlook for iOS


From: alpha@flicktype.groups.io <alpha@flicktype.groups.io> on behalf of George Cham <George.cham@...>
Sent: Friday, June 22, 2018 3:16:30 PM
To: alpha@flicktype.groups.io; alpha@flicktype.groups.io
Subject: Re: [FlickType-alpha] Losing text
 
Hi costa, installed build 101. So far. No issues with vannershing text.

Kind regards,

George Cham

‘May the Lord bless you and protect you. May the Lord smile on you and be gracious to you. May the Lord show you his favor and give you his peace.’
Numbers 6:24-26
Get Outlook for iOS

From: alpha@flicktype.groups.io <alpha@flicktype.groups.io> on behalf of FlickType <hello@...>
Sent: Friday, June 22, 2018 2:23:53 PM
To: alpha@flicktype.groups.io
Subject: Re: [FlickType-alpha] Losing text
 
For anyone who has experienced the lost text issue, the new build 101 comes with an "Export" button in settings to send us your settings and dictionary in order to help us debug this issue.
- Kosta




 

Hi George,

You can send that to hello@... if you are experiencing the lost text issue.

Thanks,
Kosta




On Thu, Jun 21, 2018 at 11:17 PM George Cham <George.cham@...> wrote:
Hi costa, when sending settings and dictionary data what address should it go to?

Kind regards,

George Cham

‘May the Lord bless you and protect you. May the Lord smile on you and be gracious to you. May the Lord show you his favor and give you his peace.’
Numbers 6:24-26
Get Outlook for iOS

From: alpha@flicktype.groups.io <alpha@flicktype.groups.io> on behalf of George Cham <George.cham@...>
Sent: Friday, June 22, 2018 3:16:30 PM
To: alpha@flicktype.groups.io; alpha@flicktype.groups.io
Subject: Re: [FlickType-alpha] Losing text
 
Hi costa, installed build 101. So far. No issues with vannershing text.

Kind regards,

George Cham

‘May the Lord bless you and protect you. May the Lord smile on you and be gracious to you. May the Lord show you his favor and give you his peace.’
Numbers 6:24-26
Get Outlook for iOS

From: alpha@flicktype.groups.io <alpha@flicktype.groups.io> on behalf of FlickType <hello@...>
Sent: Friday, June 22, 2018 2:23:53 PM
To: alpha@flicktype.groups.io
Subject: Re: [FlickType-alpha] Losing text
 
For anyone who has experienced the lost text issue, the new build 101 comes with an "Export" button in settings to send us your settings and dictionary in order to help us debug this issue.
- Kosta




 

Build 102 adds more logs to help us identify the lost text issue. If you do experience the issue, please report the date and time and any other information that you think might be helpful

Thanks,
Kosta.